Are you Coming

To Support The Arsenal?

Ticketing Process

1

Join

Join and become a member (We suggest Family Membership for partners/relatives living together as you can purchase up to 4 tickets with this option and only 1 each if you join as a full member). WAIT until you receive an email confirming that payment for your membership has been received. You WILL NOT have access to the Ticket Applications section until this time. It can take up to a week for the payment to be marked as received.

2

Login & Search
Tickets for your game

Search our online portal for your ticketing applications. We have access to all home games and you will be able to apply for tickets through our portal.

3

Follow Portal

Follow the portal for all prompts and terms for a smooth application. Make payment via credit card/paypal.

4

Watch Your Emails

Continue to watch your emails for notifications from Arsenal Australia Supporter Club on the status of your application. Please remember to check your Junk Mail.

Ticketing Faq

FIRST AND FOREMOST: BUYING AN ARSENAL AUSTRALIA MEMBERSHIP DOES NOT GUARANTEE YOU TICKETS. PLEASE READ THE FAQ CAREFULLY. THANK YOU

Any further questions not covered then please contact tickets@arsenalaustralia.com.au

HOW DO I APPLY?

Become a member of Arsenal Australia if you are not already. Once you are a member you can log into the website and a ticket application link will appear. Click that link and it will open the screen with all current open games. If your game is listed hit the apply now button and follow the prompts.

WHAT ARE MY CHANCES OF GETTING A TICKET?

This depends on many different factors. Length of membership, Category of match, Holiday season, Weekend or Weekday match, How many applications we get. These can all change your chances of success with a ticket application. The best advice is to sign up as early as possible as this will increase your chances of tickets.

WHEN WILL TICKETS BECOME AVAILABLE?

Tickets generally become available between 10-12 weeks prior to the Match day for Premier League matches. UCL playoffs round and early rounds are much less and cup matches become available days after the draw has been done.

HOW MUCH DO TICKETS COST?

The cost of tickets can fluctuate due to seating positions and the current exchange rate. Below is a guide of the approximate range that each category may cost.

Category A - AUD$180 - $210
Category B - AUD$100 - $125
Category C - AUD$70 - $90

Match categories can be found here - http://www.arsenal.com/tickets/matchcategories

HOW WILL I KNOW TICKETS APPLICATIONS HAVE OPENED?

After logging into Arsenalaustralia.com.au go to the ticket applications section of the website the matches open will have apply now beside it.

CAN I GET AWAY TICKETS THROUGH ARSENAL AUSTRALIA?

No. The occasional away UCL group stage game is available but this is the only matches we can get away tickets for.

WHEN WILL I KNOW IF I AM SUCCESSFUL OR NOT?

You will be notified by email either way within a week of applications closing usually, Sometimes it takes a little longer. For cup matches we usually find out within a couple of days of applications closing. Please check your junk email folder incase your email filters off to that box.

CAN I APPLY OR RESERVE TICKETS PRIOR TO RELEASE?

No. Tickets can only be applied for during the open period.

I'M TRAVELLING WITH A FRIEND WHO IS A MEMBER SO CAN I BE SEATED WITH THEM?

Yes. As long as you both have successful applications and you place a comment in the box when you apply with who you want to be seated with then this can be arranged.

I AM A MEMBER BUT A FRIEND WANTS TO APPLY ALSO, DO THEY HAVE TO BE A MEMBER?

Yes. Anyone applying for tickets must have a current Arsenal Australia membership. A family membership can apply for 4 tickets but they must be immediate family.

CAN ANYONE APPLY FOR A TICKET THROUGH ARSENAL AUSTRALIA?

Only current members can apply for tickets. Membership is open to any Australian resident.

HOW DO I RECEIVE MY TICKETS?

Tickets will be available 3 hours prior to kick off on the day of the match from the ticket kiosk outside Emirates Stadium. Collection details come in your confirmation email.

CAN I ASK ARSENAL DIRECTLY FOR TICKETS?

Arsenal do not take ticket requests from people that are not members and will direct any ticketing enquiries back to the official supporters club in your area. Ticket Policy and Terms of Service- Last but certainly not least, tickets purchased through Arsenal Australia are 100% non-transferable. Under NO circumstances may a member re-sell, or even give away their ticket to anyone else at all. Doing so is considered ILLEGAL by law of England and Wales under Section 166 of the Criminal Justice Act.. We take the law extremely seriously, and will always adhere and abide by it's rules and regulations. By accepting an Arsenal Australia ticket, you are agreeing to these Terms of Service.

For further information contact tickets@arsenalaustralia.com.au